There are plenty of articles which discuss what goes into reliable and transparent e-commerce solutions. While there is no doubt that this information is very insightful, it might not necessarily be enough to make an informed decision. B2B and B2C freelancers are often concerned with the types of payment methods that can be accepted as well as how they can protect sensitive information from the prying eyes of malicious third-party software. It just so happens that these are some of the very same variables which are ultimately determined by a point-of-sale (POS application). What are some of the features which should be addressed before committing to a specific service provider? What types of advancements might we witness in the not-so-distant future? Whether your online business has been thriving for more than a decade or you are new to the entire industry, the information found immediately below should never be taken for granted.
Security and Flexibility
Any point of sale system needs to possess advanced security protocols. These will help to prevent phishing and other types of data theft. It is also important to mention that robust firewalls will provide customers with a greater level of confidence; enhancing the perception of your business as a whole. The most common security protocol is 256-bit AES encryption and it is pivotal that this programming is present within any point-of-sale system.
Flexibility is also a hallmark of a worthwhile platform. We are referring to the ability to make any changes (such as updating payment options) within a timely fashion. A scalable platform is able to be modified in a real-time scenario, so you will no longer be required to adopt a different software system in the future. All of the best point-of-sale packages in the industry will boast superior levels of flexibility.
A Bright Digital Future
Point-of-sale architecture is undoubtedly impressive in regards to its scope and utilities. Still, we might only be scratching the surface when looking towards the future. Many experts believe that artificial intelligence (AI) will play an increasingly important role in the deployment of this software. Otherwise known as “smart systems” or “predictive software”, AI is meant to expedite the entire purchasing process without sacrificing the robust levels of security mentioned above. Automated chatbots, recommendations based off of past purchases and QR codes are three examples of the ways in which artificial intelligence is transforming the world of online payments.
Many advanced platforms such as Shopify have already begun to adopt these methods and the good news is that businesses can leverage these benefits without being forced to spend a great deal of money. In the same respect, customers are becoming quite demanding when choosing which payment systems they prefer to use. This is why management needs to remain one step ahead of this curve in order to capitalise upon such a pronounced momentum. As technology continues to move forward, we should expect to witness even more interesting developments within the e-commerce sector. Who knows what may exist over the horizon?
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- What to Look for in a Reliable Point-of-Sale System - 11:26, 20 Aug 2019